You can cancel any product only if it hasn't been shipped out. To cancel, please mail to our customer support team at pukhya.jaipur@gmail.com. When this occurs, we will cancel the order and complete the refund within seven business days of acknowledging the cancellation request. Orders once shipped cannot be canceled.
Cancellation/Refund/Exchange Policy
Return and Cancellation Policy
Refund Policy
Within 15 days from the date that Pukhya Jaipur receives the returned items, refunds are granted. If you paid for a prepaid order with a credit card, debit card, or through net banking, the money will be returned to your account within 3-5 working days. At the time of a Cash-on-Delivery order, a refund check will be deposited in your bank account in the billing name used at the time of the order or a bank transfer will be made. The information must be provided via email (pukhya.jaipur@gmail.com); then the money will be transferred back to the original account within 3-5 working days. Be aware that shipping fees and Cash-on-Delivery fees are not refundable.